**Answer**: To report a problem, follow these steps:

1. Go to the auction or vendor page.
2. Click on the “Report” button.
3. Fill out the form with the details of the problem.
4. Submit the report. Our support team will review and respond to your issue promptly.

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**Answer**: If you haven’t received your order:

1. Check the order status and tracking information in your customer dashboard.
2. Contact the vendor directly through the platform’s messaging system.
3. If the issue remains unresolved, contact our support team for assistance.

**Answer**: To deposit funds:

1. Log in to your customer account.
2. Go to the “Deposit Funds” section.
3. Choose your payment method and enter the amount.
4. Follow the prompts to complete the transaction.

**Answer**: To withdraw funds:

1. Log in to your vendor account.
2. Go to the “Withdraw Funds” section.
3. Ensure your balance is at least R1000.00.
4. Select your withdrawal method and enter the amount.
5. Submit the withdrawal request.

**Answer**: Bids cannot be canceled once placed. Please review your bid carefully before confirming.

**Answer**: Auction rules include:

1. Accurate and honest descriptions of items.
2. Clear images of the item.
3. Setting a reasonable starting bid and reserve price.
4. Adhering to all platform policies and guidelines.

**Answer**: The return policy is as follows:

1. Contact the vendor within 7 days of receiving the item.
2. Provide a reason for the return and follow the vendor’s instructions.
3. Items must be returned in their original condition and packaging.